Terms and Conditions
The rules for using Shy Guru
These Terms explain how you may use Shy Guru, what Shy Guru Companion can and cannot do, how subscriptions work, and what responsibilities apply when using the service.
[Insert date before launch]
Important safety note
Shy Guru is not a therapist, doctor, diagnostic tool, emergency service or crisis service. If you are in immediate danger, call emergency services now.
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The short version
It helps with messages, calls, overthinking, awkward moments, social confusion and tiny confidence steps.
It does not diagnose, treat, cure, prescribe, monitor you or replace professional support.
AI responses can be wrong, incomplete or unsuitable. Check important matters before acting.
Subscription terms, price, billing period, cancellation and refund rules should be shown clearly at checkout.
About Shy Guru
Shy Guru is the website and service available at shy-guru.com. Shy Guru Companion is the guided AI support experience inside the website. These Terms apply to anyone who visits the website, creates an account, uses the app, uses Shy Guru Companion, saves scripts, uses memory features or pays for a subscription.
[Insert legal name or trading name]
[Insert support email]
shy-guru.com
Practical AI support for social moments
Shy Guru Companion is designed to help with everyday social situations that feel difficult, confusing or overwhelming.
Scripts and wording
Help writing replies, call scripts, explanations, boundary messages and follow-ups.
Guided tools
Tools for replies, phone calls, social decoding, rejection spirals, overthinking, awkward moments, conversation practice and tiny confidence steps.
Saved support
Features such as chat history, saved scripts, approved memory and progress tracking where available under your plan.
Important limits
These boundaries are part of the service. Shy Guru is not suitable for every situation.
Not therapy or medical care
Shy Guru does not diagnose, treat, cure, prescribe, provide therapy or replace a qualified professional.
Not emergency support
Shy Guru cannot monitor you, contact emergency services for you, or keep you safe in a crisis.
Not professional advice
Shy Guru can help prepare wording, notes or questions, but it does not provide legal, financial, medical, housing, benefits or professional advice.
When to use urgent support instead
You must not rely on Shy Guru when there is immediate danger, medical emergency, serious risk, abuse or crisis.
Call emergency services now. In the UK, call 999 if there is immediate danger or a life-threatening emergency.
Move near another person if possible, put distance between yourself and anything dangerous, and contact emergency or crisis support.
In the UK and Ireland, Samaritans can be contacted free on 116 123.
Creating and using an account
Shy Guru is intended for adults aged 18 or over. Do not create an account if you are under 18 unless this rule is changed before launch with proper legal and safeguarding review.
You must provide accurate account information and keep your login details secure.
You are responsible for activity on your account unless caused by our failure to use reasonable care.
AI output can be imperfect
Shy Guru Companion uses AI to generate responses. AI output may be inaccurate, incomplete, unsuitable, outdated or not appropriate for your exact situation. You should review and adapt any reply, script, explanation or suggestion before using it.
Do not rely only on Shy Guru for medical, legal, financial, housing, benefits, employment, safeguarding or other serious decisions.
You are responsible for deciding whether to send, change or not use any message generated by Shy Guru.
We do not guarantee that using Shy Guru will improve confidence, relationships, mental health, communication or outcomes.
Free and paid access
Shy Guru may offer free access and paid subscription plans with different limits and features.
Free plan
The free plan may include limited daily messages, limited tool access, limited chat history and limited saved scripts. Free features and limits may change.
Founder Plus
Founder Plus may include higher usage limits, personal memory, longer chat history, more saved scripts, progress tracking and all guided tools, depending on the final plan details shown at checkout.
Usage limits
Message limits, tool access and feature limits are shown in the app or pricing page. We may use limits to manage cost, fairness, abuse prevention and system performance.
How paid plans work
This section must match your final Stripe and membership setup before launch.
Paid plans are charged at the price and billing period shown at checkout. Founder Plus is expected to launch as a monthly subscription.
Subscriptions renew automatically until cancelled, unless the checkout page says otherwise.
You can cancel using the account or billing area, or by contacting support if self-service cancellation is not available. Cancellation normally stops future billing, but it may not automatically refund past payments.
Any legal cancellation rights, cooling-off rights or refund rights will apply as required by law. The final checkout should explain when paid digital access starts and whether any cancellation rights are affected by immediate access.
We may change prices in the future. Existing paid users should be told about material price changes before they take effect where required by law or payment provider rules.
Using Shy Guru fairly and safely
Use it lawfully
Do not use Shy Guru for illegal, abusive, harmful, fraudulent, harassing, exploitative or discriminatory purposes.
Protect private information
Do not share passwords, card details, identity documents, unnecessary sensitive information or private details about other people.
Do not misuse the system
Do not attempt to bypass usage limits, access another user’s data, attack the service, reverse engineer protected systems or expose private prompts.
Ownership and use of content
You keep any rights you already have in the content you type into Shy Guru. You give us permission to use it as needed to provide the service.
You may use replies, scripts and outputs generated for your personal use, subject to these Terms and applicable law.
The Shy Guru name, brand, design, website content, prompts, tools, app structure, code and other materials belong to Shy Guru or its licensors.
How your data is handled
Your use of Shy Guru is also covered by our Privacy Policy. The Privacy Policy explains what data is collected, what may be sent to the AI provider, how memory works, how saved scripts and chat history are stored, and what controls you have.
Service changes can happen
We aim to keep Shy Guru available, but we do not guarantee uninterrupted, error-free or always available access.
We may add, change, limit, pause or remove features, tools, models, prompts, plan benefits or usage limits.
We may update these Terms. If changes are important, we will take reasonable steps to notify users before or when the changes take effect.
When access may be restricted
We may suspend, restrict or end access to Shy Guru if you breach these Terms, misuse the service, create risk for other users, attempt to bypass security, fail to pay subscription fees, or if we need to protect the service, other users or our legal position.
You may stop using Shy Guru at any time. You can also request deletion of your data using the controls available in your account or by contacting support.
Our responsibility to you
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
Subject to the paragraph above, Shy Guru is provided for general support and practical preparation. We are not responsible for decisions you make, messages you send, professional outcomes, third-party actions, unavailable services, or losses caused by relying on AI output without appropriate checks.
Legal information
These Terms are governed by the laws of England and Wales, unless consumer law gives you rights in another part of the UK or another country that cannot be excluded.
Contact us at [Insert support email] if you have questions about these Terms, billing, cancellation, safety or your account.
Use Shy Guru with clear expectations
Shy Guru can help you prepare, reflect and take small steps, but it should not replace urgent, medical, legal or professional support.