Contact Shy Guru

Need help with Shy Guru?

Contact us about your account, subscription, privacy, billing, saved scripts, memory controls or general support questions.

@

Support email

For the fastest help, email us with the topic, your account email and a short explanation of what went wrong.

Email
[insert-support-email]

What can we help with?

Choose the closest reason

Include the topic in your email subject so your message can be handled more easily.

Account help

Login problems, password reset issues, account access, email changes or account deletion requests.

Subscription and billing

Questions about Founder Plus, payments, renewal, cancellation, failed payments or receipts.

Privacy and data

Requests about chat history, saved scripts, memory, data deletion, privacy controls or your personal information.

Technical issue

App not loading, messages not sending, saved scripts missing, pages not working or error messages.

Feedback

Suggestions, unclear responses, feature ideas, wording improvements or things that did not feel helpful.

Safety concern

Concerns about unsafe output, crisis wording, harmful advice, privacy risk or anything that needs urgent review by the Shy Guru team.

What to include

Help us understand the issue quickly

You do not need to write a perfect message. A few clear details are enough.

Your account email
Use the email linked to your Shy Guru account if you have one.
What happened
Tell us what you were trying to do and what went wrong.
Device and browser
For technical issues, include whether you were using phone, tablet or desktop, plus the browser if you know it.
Screenshot if useful
You can attach a screenshot, but do not include passwords, payment card details or unnecessary private information.

Copy and paste

Simple support email template

Use this if you are not sure what to say.

Hello Shy Guru support,

I need help with:

Account email:
What happened:
Device or browser:
Screenshot attached: yes or no

Please let me know what to do next.

Thank you

Important

Shy Guru is not crisis support

If you are in immediate danger, at risk of harming yourself or someone else, or experiencing a medical emergency, do not wait for a support reply. Use emergency or crisis support now.

Contact support by email

Send a short message with your account email and the issue. We will reply as soon as possible.